Program Manager, Domains and Off-Platform Enforcement

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Program Manager, Domains and Off-Platform Enforcement

Austin, TX

+7 locations

Legal

+ 3 more

Meta is hiring a full-time Program Manager for Domains and Off-Platform Enforcement. You will safeguard the company's brand and digital assets globally, designing and executing strategies to identify and address emerging threats across off-platform digital channels. You will lead long and short-term strategic planning initiatives and work cross-functionally with business, security, and legal teams to drive high-impact alignment across complex, time-sensitive environments. Move to MINIMUM_QUALIFICATION or PREFERRED_QUALIFICATIONS. You will manage critical domain name tasks and registrar operations, leveraging AI solutions within the Domain Name System. You will serve as a key liaison both internally at Meta and externally across the brand protection and domain name industry. You will apply your expertise in domains and brand protection to support programs across global markets.

Program Manager, Domains and Off-Platform Enforcement Responsibilities

• Develop and execute global brand protection strategies, managing a comprehensive portfolio spanning social media, domains, paid search, marketplaces, and mobile applications
• Serve as a liaison for Internal Meta teams on brand protection matters
• Analyze trend data to identify emerging threats and optimize enforcement strategies
• Coordinate cross-functionally with business teams, security, integrity, and other stakeholders to align enforcement efforts
• Manage and collaborate with external brand protection vendors on enforcement actions
• Support anti-abuse partnerships externally
• Lead on AI solutions within the Domain Name System; Develop competencies for case management tooling and predictive modeling
• Manage critical domain name management tasks and registrar operations, maintaining security and stability standards for the company's domain portfolio
• Support UDRP and Litigation matters, coordinating with outside law firms as needed
• Prepare and deliver high-quality, executive-level communications and reports on team performance, strategy, and critical issues
• Create and maintain process and protocol documentation to maximize user adoption and educate relevant stakeholders

• 8+ years of experience with brand protection and/or project management
• Demonstrated experience managing vendor relationships, administration, and budgets
• Experience leading complex, cross-functional projects
• Proficiency in data analysis
• Experience preparing and delivering written and verbal communications to executive stakeholders, including status reports, strategy proposals, and escalation summaries

• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Proven experience managing global brand protection programs, covering social media, domains, paid search, marketplaces, and mobile apps
• 5+ years of experience with Domain Name Management, Registrar operations and/or ICANN operations
• Experience working with a large, global tech company
• Demonstrated experience understanding AI adoption, tooling, and its application to brand protection or case management
• Experience with Trademark and Intellectual Property law
• Familiarity with UDRP and other online dispute resolution mechanisms or litigation processes
• Experience managing cross-functional programs in a fast-paced, evolving environment with competing priorities

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

For those who live in or expect to work from California if hired for this position, please click here for additional information.

United States of America: $152,000/year to $218,000/year + bonus + equity + benefitsIndividual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Equal Employment Opportunity

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

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